Getting Started
What's your retention policy?
No connection logs. Only billing email for 30 days after cancellation.
Is vp26 really private?
Yes — vp26 never logs session metadata, DNS requests, or payment identifiers.
How can we help?
Support for vp26 — vp26 support: one inbox, one person, 48-hour response target.
Send us a message
Fill in the form below. We read every message and reply within 48 hours.
Thanks — message received.
We will reply within 24 hours.
Billing & Subscription
How does vp26 handle my data?
Your data goes no further than necessary. We retain only billing email, for 30 days after cancellation.
What protocols does vp26 support?
vp26 supports WireGuard and IKEv2 out of the box. OpenVPN is optional.
Privacy & Data
Do you allow P2P?
Selected regions allow peer-to-peer traffic. See the support page for details.
How do I cancel vp26?
Open Settings → Account → Cancel. No forms to fill.
Troubleshooting
Does vp26 work in restrictive regions?
We maintain dedicated routes. Contact us if a region is blocked.
What devices are supported?
iOS 15+, Android 9+, macOS, Windows, Linux (CLI).